Burns Landscaping Privacy Policy

Last updated: September 9, 2026

Burns Landscaping ("Burns Landscaping," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit burnslandscapinghouston.com, contact us, request services, or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing or service address
• Information submitted through website forms
• Details regarding your property, requested services, estimates, or projects
• Communications you send to us
• Payment or billing information when applicable
• Employment-related information if you apply for a job with Burns Landscaping

We may also automatically collect certain information when you use our website, including:

• IP address
• Browser and device information
• Pages viewed
• Website activity
• Cookies and similar technologies

How We Use Your Information

We may use personal information to:

• Respond to inquiries and estimate requests
• Schedule and provide landscaping and related services
• Prepare proposals and estimates
• Communicate regarding appointments, projects, invoices, and services
• Process payments
• Maintain and improve our website and services
• Provide customer support
• Send marketing or promotional communications where permitted
• Measure website traffic and advertising performance
• Prevent fraud or misuse
• Comply with applicable legal requirements

How We Share Information

We may share information with service providers that assist us with business operations, including website hosting, scheduling, payment processing, communications, analytics, advertising, accounting, and other operational services.

We may also disclose information:

• When required by law or legal process
• To protect the rights, safety, or property of Burns Landscaping, our customers, or others
• In connection with a merger, sale, acquisition, or other business transaction
• With your consent

We do not sell personal information for monetary consideration.

Advertising and Analytics

We may use third-party analytics and advertising services, including services offered by companies such as Google, Meta, Microsoft, or similar providers.

These services may use cookies, pixels, or similar technologies to understand website activity, measure advertising performance, and provide advertisements that may be relevant to users.

Your browser or device may allow you to limit or disable certain cookies and tracking technologies.

SMS Messaging and Mobile Information

Burns Landscaping offers SMS text message notifications to customers who have opted in to receive them.

When you opt in to our SMS program, we may collect:

• Your name
• Your mobile phone number
• Records of SMS messages sent and received
• Your opt-in and opt-out status
• Dates and timestamps associated with your consent

We use this information to send transactional and service-related SMS messages regarding landscaping, landscape maintenance, irrigation, and related services.

Messages may include:

• Upcoming visit reminders and pre-arrival notifications
• Scheduling and appointment updates
• Reschedule notices
• Post-service summaries and completion confirmations
• Estimate availability notifications
• Invoice availability notifications
• Other service-related and operational communications

Mobile Information and SMS Consent

No mobile information, including your mobile phone number and SMS opt-in consent, will be shared with, sold to, or disclosed to third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors or service providers acting on behalf of Burns Landscaping in direct support of our operations, such as an SMS messaging provider, solely as necessary to deliver messages or provide related services.

These service providers are permitted to use this information only to provide services to Burns Landscaping and may not use it for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

SMS Opt-Out and Help

You may opt out of receiving SMS messages at any time by replying STOP.

After opting out, you may receive one confirmation message and no further SMS messages will be sent unless you opt in again.

To re-enroll, reply START or contact Burns Landscaping directly.

For assistance, reply HELP, call 281-855-3758, or email [email protected].

Message and data rates may apply. Message frequency varies based on your scheduled services and account activity.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and customer records, satisfy legal or accounting obligations, resolve disputes, and protect our legitimate business interests.

SMS consent records and mobile information may be retained for as long as you remain a customer or as required by applicable law.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, electronic communication, or information-storage system can be guaranteed to be completely secure.

Your Choices

You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business-record requirements.

You may unsubscribe from promotional emails by using the unsubscribe instructions contained in those communications.

You may opt out of SMS communications by replying STOP.

Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Burns Landscaping is not responsible for the privacy practices or content of those third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when the revised policy is posted on our website.

Contact Us

For questions regarding this Privacy Policy or requests regarding your personal information, contact: